Impressive Supplier -
My client is in need of a CCD car wheel aligner so I contacted Monica Lu from Yingkou Hanway Technology Co., Ltd. She was very responsive to my inquiry, and courteous in answering all of my questions. She's easy to understand, I would rate her English 8 out of 10.
I commend her for her product knowledge, she provided some options and she obviously knows their products pretty well. Their price is competitive and the payment term is easy to deal with. It is also good to know that they have many customers from different countries. It would be nice to visit their factory so I could check the quality of their products in person.
Although we ended up not working with Yingkou Hanway Technology Co., Ltd., I would like to applaud their customer service and hope to have a good partnership in the future.
Customer- Friendly Supplier -
One of my clients is in need of a supplier for rechargeable lamps so I contacted Peter Zhang of Zhongshan CU Lighting Co., Ltd. He replied within the same day answering all my questions in detail. His English is good and easy to understand.
He even provides one of his accounts so that we can have a better conversation regarding the product I was inquiring about. He was also ready to send me quotations. Overall, their company has been very courteous and offered a customer-friendly service.
I would be willing to work with Peter Zhang in the future and I would consider Zhongshan CU Lighting Co., Ltd of company on my list of potential suppliers.
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